Hyderabad: The cash-strapped Telangana State Road Transport Corporation (TSRTC) has decided to act tough against passengers travelling without ticket in the city buses, which was believed to have been affecting the passenger revenue..
The data with the TSRTC shows that on an average, around 1,000 cases were being booked against ticketless passengers in the city every month, during the surprise checks carried out by the officials. RTC officials said that despite the appeals of conductors and ticket checking officials to passengers, many continue to travel without tickets, impacting the passenger revenue of the public transport. “On an average, the value of passengers travelling without tickets amounts to Rs 12,000 per month. We find around 230 passengers travelling without tickets in the buses every month”, said a senior official. The ticket checking activity in Greater Hyderabad Zone limits is carried out with 44 ticket travelling inspectors (TTI), who roam around in six jeeps and usually conduct inspections and checks without informing the bus conductors. These TTIs at least conduct 6,500 inspections in the buses to look whether bus conductors are issuing tickets properly and ensure that every passenger travels with a ticket. During peak hours and heavy rush, some passengers knowingly hide from conductors while issuing tickets, said a senior official adding that it is the responsibility of every passenger to travel with a ticket and same thing is mentioned in all buses. Requests on additional bus services During the ‘Dial Your RTC’ programme conducted every month in a bid to collect feedback from passengers on RTC bus services, the corporation has been receiving more appeals for additional bus trips on different routes followed by diversions to some of the untapped routes, extension of trips to newly developing areas and introduction of new and additional services. This apart, passengers have also been making requests on proper display of destination boards on the buses stopping at bus bays and increase in the frequency of services. The ‘Dial Your RTC’ programme was launched in the year 2017 to address transport grievances through telephonic conversation. Through this innovative programme, RTC has been receiving at least 15 representations from public at zonal level, regional level, and divisional level. The representations received at the programme were being forwarded to the depot managers concerned for taking necessary action, officials added..